FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will. The pictures of our products are reliable references given by our suppliers and they show as many details as possible.

Where can I view my sales receipt?
Your sales receipt is sent to you by email as soon as you complete your order!
How can I return an item?

Email us at customerservice@floralelements.com telling what the problem is and add pictures to your message.

Will you restock items indicated as “out of stock?”
If you need an item which is indicated as "out of stock", you can email us asking about its future availability.
INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS